2. I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS?
We ship using different carriers so some items might arrive earlier than others. As well, often times some parcels experience shipping delays while others do not. If you'd like to know the status of your other items, please email us with your name and order number.
3. WILL THIS ITEM GET TO ME BEFORE _________?
If you plan to give one of our items as a holiday or occasional gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.
4. HOW DO I OBTAIN MY TRACKING NUMBER?
If you want to obtain your tracking number please contact us at email@example.com or direct message via Instragram @theurbanice. Also, please contact us if you have any problems with your order.
COUNTRIES WE SHIP TO + ESTIMATED INTERNATIONAL STANDARD SHIPPING TIMES
United States (3-7 days)