We would love to hear from you! If you have any general questions to ask or need to contact us for anything store-related, please email us at 

info@urbaniceshop.com

or

339-526-9817

 and we will get back to you within 24 hours.

We are, however, generally able to respond to your questions within a few hours, if not minutes.

In case you wish to return or exchange an item, our mailing address is listed below, but we ask that you kindly notify us before doing so. Thank you.

Urban Ice

2500 Broadway

Lubbock, Texas, USA 79409